FAQ/Help
What should I do if my key safe freezes in very cold weather?
Option One – this is the most efficient method, recommended by the Key Safe technical support team.
- Gather Materials: Prepare a container with warm (not hot) water, ensuring it is comfortably warm and not scalding. Pour on the Affected Area: Carefully pour the warm water onto your key safe.
- Wait Patiently: Allow the warm water to work its magic for a few minutes. The heat will help melt the ice without causing harm to the key safe.
- Gently Test the Lock: After waiting, gently try to open your key safe. The warm water should have loosened the ice, making it easier to unlock.
- Dry Thoroughly: Once you’ve successfully opened the key safe, be sure to dry it thoroughly, inside and out, to prevent future freezing.
- WD-40: Once the majority of the water is removed, spray your WD-40 into all moving parts. This will displace any residual water. Clean up: Wipe any excess ensuring your key safe is clean and ready for the next use.
Option Two – if you have no WD-40 to hand, recommended by the Key Safe technical support team.
- Gather Materials: An old tea towel, a container with warm (not hot) water, ensuring it is comfortably warm and not scalding.
- Wrap Warm Towel around the Key Safe: Carefully submerge the towel into warm water, squeeze out any access water leaving the towel damp and warm, wrap around your key safe (ensuring the weather cover is open).
- Wait Patiently: Let the warmth from the towel do its work for a few minutes. The heat will assist in melting the ice without causing any harm to the key safe. Gently Test the Lock: After patiently waiting, carefully attempt to open your key safe. The warm water should have loosened the ice, making it easier to unlock.
- Dry Thoroughly: Once you’ve successfully opened the key safe, ensure thorough drying, both inside and out, to prevent future freezing. Remember, patience is key, and avoid using excessive force to prevent damage to your key safe.
